Business line manager, upgrades

Sanni Rinne

"I believe that working together is one of the best ways to get to know other cultures."

Strength from versatility

I began working in Raute in 2016, after I had finished my thesis on developing eLearning as an industrial service for Raute. I worked as a service coordinator in Training services until spring 2018, when I became the manager of Training Services. After some organizational changes, my focus area changed from training services to upgrades. 

My responsibilities also include Service Excellence, which aims to improve the customer experience regarding  our service business. My work is very human oriented and getting along with people is very important. People often have a certain image of the industrial sector but in reality it is very varied. For example, our team consists of people with different backgrounds and competences.

The best part about my job is that I feel trusted – I can work from home if I need to focus on something, and I don’t have to worry about someone watching over my shoulder. In my job I also get to work with teams and customers all over the globe. This internationality was actually one of the reasons I got interested in Raute in the first place. I believe that working together is one of the best ways to get to know other cultures.

In Raute, and especially in our team, I really appreciate the active development-oriented and forward-looking mindset we have. Our team consists mostly of people who are relatively new at Raute – compared to our average career length – so we have a lot of new ideas and suggestions for development. Proposals for improvement are always met with encouragement and there is a positive attitude towards change within the company, which I find very important.

Sanni

Born 1994
Started at Raute 2016
BBA - Service Management

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